TERMS & CONDITIONS

Welcome to Smart Custom Tours!

These terms and conditions outline the rules and regulations for the use of Able World Wide LLC's Website, located at https://smartcustomtours.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Smart Custom Tours if you do not agree to take all of the terms and conditions stated on this page.

"La Divina" & Custom Multi-day Tours

Tour Booking Fee

A non-refundable booking fee of $500 USD per person per tour is required to secure your reservation.

Solo Travelers

There is no extra charge for solo travelers wishing to share accommodations. However, if you prefer a private room, a supplemental single occupancy fee will apply. If you request a shared room, you will not be required to pay an additional fee, even if a roommate cannot be found.

Balance of Payment

Full payment of the remaining balance is due no later than 75 days before the tour start date. Reservations will only be confirmed upon receipt of the full balance.

Late Bookings

For bookings made less than 75 days before the tour start date, full payment is required at the time of booking, unless otherwise arranged.

Travel Insurance

All participants must have travel insurance that covers unforeseen circumstances, including but not limited to personal accident and illness, baggage loss, trip cancellations, and emergency medical evacuation. Proof of insurance may be required.

Exclusions

The tour price does not include:

• Airfare

• Passport or visa fees

• Travel and health insurance

• Personal expenses such as phone calls, laundry, and excess baggage fees

• Any services or activities not explicitly listed in the final itinerary

Cancellation & Refund Policy

If you need to cancel your reservation, the following refund schedule applies:

• up to 90 days before departure: Booking fee forfeited; 70% refund of additional payments.

• 89 – 60 days before departure: Booking fee forfeited; 50% refund of additional payments.

• 59 – 30 days before departure: Booking fee forfeited; 25% refund of additional payments.

• Less than 30 days before departure: No refund available.

Tour Cancellation Policy

Able World Wide LLC reserves the right to cancel any tour if necessary. In such cases, all payments made by participants will be refunded in full. However, no refund will be issued for participants who fail to join the tour, leave the tour early, or miss services included in the itinerary.

Able World Wide LLC also reserves the right to refuse service to any individual at its discretion.

Loss or Damage

Able World Wide LLC is not responsible for loss, damage, or theft of personal belongings. Participants are advised to safeguard their valuables at all times.

Injury or Illness

In case of illness or injury during the tour, Able World Wide LLC may, at the participant's expense, arrange medical treatment or emergency evacuation through the participant's travel insurance.

Changes to Itinerary

Able World Wide LLC reserves the right to modify the itinerary if necessary for the safety and well-being of participants or due to unforeseen circumstances. Any changes will be communicated as soon as possible.

Exchange Rates and Taxes

Able World Wide LLC reserves the right to adjust tour prices due to significant fluctuations in exchange rates or new government-imposed taxes. Once a reservation is confirmed, the price will not change for that tour season.

Independent Suppliers

Able World Wide LLC does not own or operate transportation, hotels, restaurants, or other service providers. We are not liable for any issues arising from third-party suppliers, including but not limited to service failures, cancellations, or disruptions.

Liability Waiver

By booking this tour, you acknowledge and agree that Able World Wide LLC and its representatives are not liable for any loss, injury, damage, delay, or other circumstances beyond their control, including but not limited to:

• Equipment breakdowns

• Strikes or labor disputes

• Theft or acts of violence

• Acts of war, terrorism, or civil unrest

• Natural disasters or severe weather

• Transportation disruptions (e.g., flight cancellations, delays)

By submitting payment, you confirm that you have read and agreed to these terms and conditions.

For any questions, please contact us before booking.